NEUROBOTIK

AI-Powered Customer Support for Growing Businesses

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What Neurobotik Does

Neurobotik is a done-for-you AI customer support automation company.

We design, build, launch and manage AI support systems that help businesses answer common customer questions faster, reduce repetitive support workload and create a more consistent customer experience.We are not a DIY chatbot platform.We do not simply install a bot and leave your team to figure it out.We learn how your business works, identify the support questions that repeat most often, connect the right tools, train the AI assistant around your real customer content and continue improving it after launch.The result is a managed AI support system built around your customers, your tone of voice, your policies and your support operation.Neurobotik can help you:

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What the 21-Day Setup Looks Like

Neurobotik is designed to help suitable businesses move from support review to AI-assisted customer service in 21 days, provided access, content and approvals are shared on time.

See AI Support Automation in Action

A static explanation can only go so far.The best way to understand Neurobotik is to see how an AI support assistant handles repetitive customer questions, guides users to the right information and passes more complex issues to a human team when needed.Use the demo below to see how Neurobotik can support common enquiries such as order updates, bookings, account questions, FAQs, service information and customer handovers.

Example: AI assistant handling a common customer support enquiry

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Is Neurobotik a Good Fit for Your Business?

Neurobotik is best suited to businesses that receive recurring customer enquiries and want to reduce the pressure on their support team.

✅ You handle 50+ support enquiries per month (booking requests, appointment enquiries, availability questions, refund requests, or anything your team answers repeatedly every week), your team answers the same questions repeatedly, response times are starting to slow down, support workload is becoming harder to manage, you want automation without hiring an internal AI team.❌ You only receive a small number of enquiries each month, your support questions are mostly complex and highly bespoke, you do not have clear FAQs, policies or support knowledge, you are looking for a cheap DIY chatbot rather than a managed service.Not sure? Book a free discovery call and we will review your current support setup honestly. If we do not think automation will create meaningful value yet, we will tell you.

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Our Plans

Simple Managed AI Support Plans

Choose the level of AI support automation that fits your current support workload, customer volume and operational goals.Both Neurobotik plans are fully managed, meaning we help with setup, launch, monitoring and ongoing improvement.

Ready to Automate?

We will review your current setup, identify where automation could help and recommend the best next step for your business with a plan tailored to your needs.

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Neurobotik

• © 2025 Neurobotik. All rights reserved.

• FAQ

• Terms and Conditions

• Privacy Policy

• Refund Policy

website disclaimer

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]
Governing Law: England & Wales

1. General Information
The information provided on this website is for general informational purposes only.
While we make every effort to keep content accurate and up to date, Neurobotik Ltd makes no representations, warranties, or guarantees of any kind regarding the completeness, reliability, or suitability of any information, products, or services mentioned.
Use of the website and reliance on its content is entirely at your own risk.2. No Professional Advice
Content published by Neurobotik Ltd, including articles, FAQs, case studies, and service descriptions, does not constitute legal, business, or financial advice.
You should always consult qualified professionals before making business decisions based on any information provided.3. Service Information
Descriptions of services, pricing, and features on this website are for marketing purposes only and do not form part of a binding agreement.
Formal engagement occurs only after payment and acceptance of our Terms & Conditions.4. External Links
Our website may contain links to external websites or tools operated by third parties.
We are not responsible for the content, accuracy, or privacy practices of external websites.
Links are provided for convenience and do not imply endorsement.5. Intellectual Property
All materials on this website — including text, images, graphics, and logos — are the property of Neurobotik Ltd unless otherwise stated.
You may not reproduce, distribute, or modify any content without written permission.
Limited excerpts may be shared for commentary or review with clear credit to “Neurobotik Ltd”.6. Limitation of Liability
To the fullest extent permitted by UK law, Neurobotik Ltd shall not be liable for any loss or damage arising from:
Use or inability to use this website;Reliance on website content;Technical errors, omissions, or interruptions; orAccessing linked external websites.Your sole remedy for dissatisfaction with the website or its content is to discontinue use.7. Changes to This Disclaimer
We may update this Disclaimer at any time without prior notice.
Continued use of the website constitutes acceptance of any changes.8. Governing Law
This Disclaimer shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall fall under the exclusive jurisdiction of UK courts.

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FAQ

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]

❓ What does Neurobotik do?
Neurobotik designs, implements and manages AI Support Operations for growing businesses. We help reduce repetitive support workload by deploying an AI assistant inside your existing support environment — with ongoing optimisation and support.❓ Who is Neurobotik for?
Neurobotik is ideal for teams handling recurring customer enquiries who want faster, more consistent support without increasing headcount. Our clients range from founder-led businesses to scaling support teams looking to modernise their customer experience.❓ How quickly can you deliver results?
Most clients can expect to see meaningful improvements within 21 days, assuming timely access to key information, systems, and approvals during onboarding.❓ What tools do you integrate with?
We integrate with widely used support and CRM platforms (e.g., helpdesks, live chat tools, knowledge bases and ticketing systems). Integration scope depends on your current stack and is confirmed during onboarding.❓ What’s the difference between Lite and Pro?
Both packages are fully managed and include implementation plus ongoing support — the main difference is the depth of optimisation, reporting, and change capacity.❓ What does “fully managed” mean?
You’ll be supported by a dedicated account consultant who guides you from initial kick-off through launch, monthly reporting, and ongoing improvements — so you’re not left managing the AI system on your own.❓ Will this replace my support team?
No — Neurobotik is designed to remove repetitive workload and improve response consistency, so your team can focus on higher-value conversations.❓ Do you support multiple regions and time zones?
Yes — we work with clients globally and structure onboarding and monthly support around mutually agreed working hours.❓ What do you need from us to get started?
Typically: access to your support platform, FAQs/knowledge sources, key policies, and a point of contact to approve flows and responses during onboarding.❓ How do we find out if we’re a good fit?
Book a short call and we’ll review your support volumes, tools, and objectives. If we can’t deliver strong ROI, we’ll tell you upfront.❓ How do we get pricing and next steps?
Pricing and package recommendations are shared during a short call after we understand your current setup and goals. Book a meeting and we’ll walk you through the best option.

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terms and conditions

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]
Governing Law: England & Wales

1. Overview
These Terms and Conditions (“Terms”) govern all services provided by Neurobotik Ltd (“we,” “us,” “our”) to you (“Client,” “you”).
By purchasing, subscribing, or using our services, you agree to these Terms in full.2. Our Services
We provide AI automation, customer support, and optimisation solutions as described on our website or proposal documents.
Our core service plans are: Lite Plan and Pro Plan.We may occasionally update service features or pricing; changes will always be communicated in writing.3. Project Start Dates
Clients who sign up on or before the 15th of a calendar month will begin onboarding within 5 working days of payment.Clients who sign up after the 15th will have their project begin automatically on the 1st of the following month.This scheduling policy ensures our team is fully prepared and forms part of these Terms.4. Payments & Renewals
All fees are payable monthly in advance via approved payment processor.Non-payment after 7 days of the due date may result in a fee and suspended services until payment is cleared.5. Refunds
All payments are non-refundable once onboarding or preparation work has started.Refunds are only possible if:No work or scheduling has begun within 30 days of payment; orYou cancel in writing before the kickoff call.Approved refunds are processed within 10 business days to your original payment method.Refunds do not apply for changes of mind, lack of participation, or delays caused by missing client data or responses.6. Client Responsibilities
You agree to:
Provide accurate and complete information during onboarding.Respond promptly to project-related communication.Ensure your internal team cooperates with our onboarding process.We cannot guarantee timely delivery if required materials or approvals are delayed by you.7. Results Disclaimer
Our services are designed to improve support efficiency, reduce repetitive tickets, and enhance response times.
While we guarantee full delivery and quality assurance, exact outcomes may vary depending on client data, engagement, and system integrations.8. Intellectual Property
All AI configurations, workflows, and documentation created by Neurobotik Ltd remain our intellectual property unless explicitly transferred in writing.
Clients receive a licence to use deliverables only while an active subscription is maintained.9. Confidentiality
Both parties agree to keep all shared materials, credentials, and strategies strictly confidential.
We may showcase anonymised results for marketing purposes but will never disclose identifiable client information without consent.10. Liability
Our total liability for any claim shall not exceed one month’s service fee.We are not liable for indirect losses, data loss, reputational damage, or delays caused by third-party tools or providers.All services are provided “as is,” without implied warranties beyond what is stated in writing.11. Termination
Either party may terminate with 14 days’ written notice.
Upon termination:
All unpaid fees remain due.Access to systems or dashboards may be suspended.Deliverables completed up to that point remain chargeable.12. Data Protection
We comply with the UK GDPR and Data Protection Act 2018.
Data shared with us will only be used for service delivery and will be stored securely within GDPR-compliant platforms.13. Governing Law
These Terms shall be governed by and interpreted under the laws of England and Wales.
Any dispute shall be subject to the exclusive jurisdiction of the UK courts.

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privacy policy

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]
Governing Law: England & Wales

1. Introduction
At Neurobotik Ltd, we value your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, store, and protect your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you agree to the practices described in this Privacy Policy.2. Information We Collect
We may collect and process the following information:
Contact Information: name, company name, email address, phone numberBusiness Information: company size, industry, project requirementsPayment Details: processed securely by third-party providers (e.g., Stripe)Communications: emails, forms, and chat transcriptsWebsite Data: usage data, analytics, and cookies (see below)3. How We Use Your Information
We use your data for legitimate business purposes, including:
Delivering our services and fulfilling contractsManaging subscriptions and paymentsSending reports, updates, and support materialsResponding to enquiries and support requestsComplying with legal obligations and fraud preventionWe do not use your data for unrelated marketing without your explicit consent.4. Legal Basis for Processing
We process your data under one or more of the following legal grounds:
Contract: to perform our obligations under our service agreementConsent: where you have given us permission (e.g., newsletter signup)Legitimate Interests: to improve services and manage operationsLegal Obligation: where required by UK law5. Data Storage & Security
All personal data is stored securely in GDPR-compliant cloud services such as Google Workspace, Notion, and Stripe.Access is restricted to authorised personnel only.We maintain encryption, access control, and audit measures to protect your data.6. Sharing Your Data
We do not sell, rent, or trade personal information.
We may share limited data with trusted partners or contractors only for operational purposes — such as technical support or onboarding — and always under strict confidentiality agreements.7. International Data Transfers
Where data is transferred outside the UK (e.g., cloud storage or AI platforms), it is protected using approved safeguards such as Standard Contractual Clauses or equivalent compliance frameworks.8. Data Retention
We retain client data only for as long as necessary to provide our services or comply with legal requirements.
After this period, data is securely deleted or anonymised.9. Your Rights (UK GDPR)
You have the right to:
Access your personal dataCorrect inaccuraciesRequest deletion (“right to be forgotten”)Restrict or object to processingRequest data portabilityTo exercise these rights, contact us at [email protected].
We’ll respond within 30 days as required by law.10. Cookies
Our website uses cookies to improve functionality and measure performance.
You can manage or disable cookies in your browser settings at any time.11. Updates to This Policy
We may update this Privacy Policy to reflect legal or operational changes.
The latest version will always be available at www.neurobotik.com/privacy.12. Contact
If you have any questions or concerns about this policy or how we handle your data, please email us at [email protected].

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refund policy

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]
Governing Law: England & Wales

1. Overview
This Refund Policy explains how refunds are handled for Neurobotik services. Our services are primarily sold to business customers and are delivered through a combination of implementation work and ongoing managed operations. As a result, most fees are non-refundable once work has begun or capacity has been reserved.2. Contract Documents Prevail
If you have signed a Client Services Agreement and/or Order Form with Neurobotik, the refund and payment terms in those documents will prevail in case of inconsistency.3. Currency
All invoices are issued and payable in USD unless otherwise agreed in writing.4. Upfront Deposits and Setup/Implementation Fees
Where an upfront deposit and/or setup or implementation fee is required (as stated on your invoice or Order Form), that amount is generally non-refundable once paid because we reserve delivery capacity and initiate provisioning and implementation activities.
If you request cancellation before work begins, we may (at our discretion) refund amounts paid minus any costs already incurred and any reserved-capacity charge permitted under the applicable agreement.
Once implementation work has started or access/provisioning has been initiated, setup/implementation fees are non-refundable.5. Monthly Service Fees and Recurring Charges
Monthly service fees cover ongoing managed operations, monitoring, optimisation, and reporting (scope depends on your package). Monthly fees are non-refundable once the service period has started and/or once the relevant invoice has been issued.6. Break Clauses, Minimum Commitment and Cancellations
If your contract includes a break clause or early-exit mechanism, you may end services only in accordance with the notice requirements and timing set out in your Client Services Agreement/Order Form. Ending services stops future billing after the effective end date, but it does not create a refund for prior months or completed setup work.7. Non-Payment, Suspension and Termination
If invoices are overdue, Neurobotik may suspend services and/or withhold deliverables in accordance with the Client Services Agreement. Suspension or termination for non-payment does not entitle the client to a refund. Neurobotik may seek recovery of unpaid amounts and reasonable recovery costs, including the use of third-party debt collection in the client’s local region where appropriate and lawful.8. Chargebacks and Payment Disputes
If you believe an invoice is incorrect, you must notify us promptly in writing at [email protected] so we can investigate. Unwarranted chargebacks may result in immediate suspension of services and may be treated as a breach of contract.9. Exceptions and Discretionary Refunds
We may issue refunds or credits where required by applicable law or where we agree in writing to do so. Any approved refund may be processed as a credit note or returned via the original payment method where feasible. Bank fees, payment processor fees, and currency conversion charges are non-refundable to the extent permitted by law.10. How to Request a Refund Review
To request a refund review, email [email protected] with:
Your company name and primary contact name
Invoice number(s) and payment date(s)
The reason for the request
Any supporting documents or correspondence
We will acknowledge your request within 2 business days and aim to provide a decision within 10 business days, depending on complexity.8. Governing Law
This policy is governed by the laws of England and Wales, and disputes will be handled under the exclusive jurisdiction of UK courts.

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About Neurobotik

Neurobotik is a done-for-you AI customer support automation company built for growing businesses that want faster replies, fewer repetitive support tickets and a calmer customer service operation.We help companies automate high-volume customer questions, improve response times and reduce pressure on support teams without forcing them to hire more staff or manage complicated AI tools themselves.Our work is simple in principle but powerful in practice.We identify the repetitive support patterns inside your business, design the right AI support system, connect it with your existing tools, train it around your real customer questions and continue improving it after launch.Neurobotik exists because most businesses do not have a customer service problem because their people are not working hard enough.They have a systems problem.Their teams are answering the same questions every day. Their inboxes are overloaded. Their tools are disconnected. Their customers expect faster responses than the business can consistently provide.We use AI customer support automation to help businesses respond faster, reduce repetitive support workload and give their teams more time to focus on conversations that need human judgement, empathy and care.

A Managed AI Support System, Not Just a Chatbot

Most chatbot platforms give you software.Neurobotik gives you a managed customer support automation system.That means we do not expect your team to design, build, train, launch and optimise the AI assistant alone. We handle the setup and ongoing improvement so your business can focus on customers, service quality and growth.We build it.
We launch it.
We monitor it.
We improve it.

Our Mission

Our mission is to help businesses deliver faster, more consistent customer support without overwhelming their teams or adding unnecessary operational cost.We believe AI should make customer support feel lighter, not colder.Used properly, AI can handle repetitive questions, guide customers to the right answers and give human teams more time for the moments that require care, judgement and trust.

What We Believe

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