NEUROBOTIK

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Neurobotik

• © 2025 Neurobotik. All rights reserved.

• FAQ

• Terms and Conditions

• Privacy Policy

• Refund Policy

website disclaimer

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]
Governing Law: England & Wales

1. General Information
The information provided on this website is for general informational purposes only.
While we make every effort to keep content accurate and up to date, Neurobotik Ltd makes no representations, warranties, or guarantees of any kind regarding the completeness, reliability, or suitability of any information, products, or services mentioned.
Use of the website and reliance on its content is entirely at your own risk.2. No Professional Advice
Content published by Neurobotik Ltd, including articles, FAQs, case studies, and service descriptions, does not constitute legal, business, or financial advice.
You should always consult qualified professionals before making business decisions based on any information provided.3. Service Information
Descriptions of services, pricing, and features on this website are for marketing purposes only and do not form part of a binding agreement.
Formal engagement occurs only after payment and acceptance of our Terms & Conditions.4. External Links
Our website may contain links to external websites or tools operated by third parties.
We are not responsible for the content, accuracy, or privacy practices of external websites.
Links are provided for convenience and do not imply endorsement.5. Intellectual Property
All materials on this website — including text, images, graphics, and logos — are the property of Neurobotik Ltd unless otherwise stated.
You may not reproduce, distribute, or modify any content without written permission.
Limited excerpts may be shared for commentary or review with clear credit to “Neurobotik Ltd”.6. Limitation of Liability
To the fullest extent permitted by UK law, Neurobotik Ltd shall not be liable for any loss or damage arising from:
Use or inability to use this website;Reliance on website content;Technical errors, omissions, or interruptions; orAccessing linked external websites.Your sole remedy for dissatisfaction with the website or its content is to discontinue use.7. Changes to This Disclaimer
We may update this Disclaimer at any time without prior notice.
Continued use of the website constitutes acceptance of any changes.8. Governing Law
This Disclaimer shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall fall under the exclusive jurisdiction of UK courts.

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FAQ

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]

❓ What does Neurobotik Ltd do?
We help businesses improve customer service and operations using safe, practical AI automation tools.
Our systems reduce repetitive work, improve response times, and create measurable results — without replacing your team.❓ Who are your services for?
We primarily work with UK and EU-based B2B companies in tech, service, and e-commerce sectors.
However, any business that handles high customer support volumes can benefit from our solutions.❓ How quickly can you deliver results?
Most projects show measurable improvements within 21 days of onboarding.
We take time to train, test, and verify your AI systems for accuracy before launch.❓ When will my project start?
Clients who sign up on or before the 15th of the month begin within 5 working days.Clients who sign up after the 15th begin automatically on the 1st of the following month.
This ensures our delivery team has time to prepare and schedule resources properly.❓ What are your pricing options?
We offer two main service plans:
Lite Plan: £2,000/month (flexible monthly subscription)Pro Plan: £4,000/month + £1,000 setup fee (advanced automation and reporting)For custom projects, we’ll prepare a tailored proposal based on your goals.❓ Do you guarantee results?
We guarantee full delivery of the services described and measurable improvements in key areas such as ticket resolution time or response efficiency.
Exact outcomes vary depending on your existing systems and data quality.❓ Can I cancel my plan?
Yes. You can cancel anytime by giving 7 days’ notice before your next renewal date.
Your service will continue until the end of the current billing period.❓ What’s your refund policy?
Payments are non-refundable once onboarding has started.
If no work has begun within 30 days, or if you cancel before your kickoff call, you may request a refund (processed within 10 working days).❓ Do you outsource work?
We collaborate with a small, vetted network of UK and international automation experts who work under strict confidentiality and data security agreements.
All client data and accounts remain under our full control and supervision.❓ How is my data protected?
All systems and tools used by Neurobotik Ltd comply with UK GDPR and data security standards.
We use secure, encrypted cloud platforms with restricted access for authorised personnel only.❓ Can competitors see how your systems work?
No.
All configurations, scripts, and technical details are confidential and stored privately in secure portals accessible only to you and our internal team.❓ What if something goes wrong?
If an issue arises, contact [email protected] and we’ll respond within 24 hours on working days.
We maintain backup systems, logging, and quick-response protocols to prevent service interruptions.

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terms and conditions

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]
Governing Law: England & Wales

1. Overview
These Terms and Conditions (“Terms”) govern all services provided by Neurobotik Ltd (“we,” “us,” “our”) to you (“Client,” “you”).
By purchasing, subscribing, or using our services, you agree to these Terms in full.2. Our Services
We provide AI automation, customer support, and optimisation solutions as described on our website or proposal documents.
Our core service plans are:
Lite Plan – £2,000/monthPro Plan – £4,000/month + £1,000 one-time platform feeWe may occasionally update service features or pricing; changes will always be communicated in writing.3. Project Start Dates
Clients who sign up on or before the 15th of a calendar month will begin onboarding within 5 working days of payment.Clients who sign up after the 15th will have their project begin automatically on the 1st of the following month.This scheduling policy ensures our team is fully prepared and forms part of these Terms.4. Payments & Renewals
All fees are payable monthly in advance via Stripe or approved payment processor.Subscriptions renew automatically each month unless you cancel at least 7 days before renewal.Non-payment after 7 days of the due date may result in suspended services until payment is cleared.5. Refunds
All payments are non-refundable once onboarding or preparation work has started.Refunds are only possible if:No work or scheduling has begun within 30 days of payment; orYou cancel in writing before the kickoff call.Approved refunds are processed within 10 business days to your original payment method.Refunds do not apply for changes of mind, lack of participation, or delays caused by missing client data or responses.6. Client Responsibilities
You agree to:
Provide accurate and complete information during onboarding.Respond promptly to project-related communication.Ensure your internal team cooperates with our onboarding process.We cannot guarantee timely delivery if required materials or approvals are delayed by you.7. Results Disclaimer
Our services are designed to improve support efficiency, reduce repetitive tickets, and enhance response times.
While we guarantee full delivery and quality assurance, exact outcomes may vary depending on client data, engagement, and system integrations.8. Intellectual Property
All AI configurations, workflows, and documentation created by Neurobotik Ltd remain our intellectual property unless explicitly transferred in writing.
Clients receive a licence to use deliverables only while an active subscription is maintained.9. Confidentiality
Both parties agree to keep all shared materials, credentials, and strategies strictly confidential.
We may showcase anonymised results for marketing purposes but will never disclose identifiable client information without consent.10. Liability
Our total liability for any claim shall not exceed one month’s service fee.We are not liable for indirect losses, data loss, reputational damage, or delays caused by third-party tools or providers.All services are provided “as is,” without implied warranties beyond what is stated in writing.11. Termination
Either party may terminate with 14 days’ written notice.
Upon termination:
All unpaid fees remain due.Access to systems or dashboards may be suspended.Deliverables completed up to that point remain chargeable.12. Data Protection
We comply with the UK GDPR and Data Protection Act 2018.
Data shared with us will only be used for service delivery and will be stored securely within GDPR-compliant platforms.13. Governing Law
These Terms shall be governed by and interpreted under the laws of England and Wales.
Any dispute shall be subject to the exclusive jurisdiction of the UK courts.

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privacy policy

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]
Governing Law: England & Wales

1. Introduction
At Neurobotik Ltd, we value your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, store, and protect your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you agree to the practices described in this Privacy Policy.2. Information We Collect
We may collect and process the following information:
Contact Information: name, company name, email address, phone numberBusiness Information: company size, industry, project requirementsPayment Details: processed securely by third-party providers (e.g., Stripe)Communications: emails, forms, and chat transcriptsWebsite Data: usage data, analytics, and cookies (see below)3. How We Use Your Information
We use your data for legitimate business purposes, including:
Delivering our services and fulfilling contractsManaging subscriptions and paymentsSending reports, updates, and support materialsResponding to enquiries and support requestsComplying with legal obligations and fraud preventionWe do not use your data for unrelated marketing without your explicit consent.4. Legal Basis for Processing
We process your data under one or more of the following legal grounds:
Contract: to perform our obligations under our service agreementConsent: where you have given us permission (e.g., newsletter signup)Legitimate Interests: to improve services and manage operationsLegal Obligation: where required by UK law5. Data Storage & Security
All personal data is stored securely in GDPR-compliant cloud services such as Google Workspace, Notion, and Stripe.Access is restricted to authorised personnel only.We maintain encryption, access control, and audit measures to protect your data.6. Sharing Your Data
We do not sell, rent, or trade personal information.
We may share limited data with trusted partners or contractors only for operational purposes — such as technical support or onboarding — and always under strict confidentiality agreements.7. International Data Transfers
Where data is transferred outside the UK (e.g., cloud storage or AI platforms), it is protected using approved safeguards such as Standard Contractual Clauses or equivalent compliance frameworks.8. Data Retention
We retain client data only for as long as necessary to provide our services or comply with legal requirements.
After this period, data is securely deleted or anonymised.9. Your Rights (UK GDPR)
You have the right to:
Access your personal dataCorrect inaccuraciesRequest deletion (“right to be forgotten”)Restrict or object to processingRequest data portabilityTo exercise these rights, contact us at [email protected].
We’ll respond within 30 days as required by law.10. Cookies
Our website uses cookies to improve functionality and measure performance.
You can manage or disable cookies in your browser settings at any time.11. Updates to This Policy
We may update this Privacy Policy to reflect legal or operational changes.
The latest version will always be available at www.neurobotik.com/privacy.12. Contact
If you have any questions or concerns about this policy or how we handle your data, please email us at [email protected].

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refund policy

Effective: 2025
Company: Neurobotik Ltd
Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]
Governing Law: England & Wales

1. Overview
At Neurobotik Ltd, we’re committed to providing a high-quality service experience for every client.
Because our work involves advance planning, specialist resource allocation, and onboarding setup, our refund terms are designed to protect both your investment and our delivery team’s time.2. When Refunds Apply
Refunds are only applicable in the following situations:
If no work or onboarding activity has started within 30 days of payment.If you cancel in writing before the kickoff call and no setup work has begun.If either of these applies, you may request a refund within 10 business days by emailing [email protected].
Approved refunds will be processed to the original payment method within 10 working days.3. When Refunds Do Not Apply
Refunds will not be granted if:
Work or onboarding has already started.You simply change your mind after paying.The project is delayed because of missing information, client-side approvals, or slow communication.You are dissatisfied with results that are subjective (e.g. “not as expected”) but within the agreed project scope.4. Subscriptions & Cancellations
All service plans renew automatically each month.You can cancel anytime by providing 7 days’ written notice before your renewal date.Cancelling stops future payments but does not refund payments already made for current or completed work.5. Project Start Dates
Clients who sign up on or before the 15th of any month begin onboarding within 5 working days.Clients who sign up after the 15th begin automatically on the 1st of the following month.
This ensures our team has time to plan and deliver efficiently.6. Non-Refundable Fees
The following are always non-refundable:
Platform setup fees (for Pro Plan)Any third-party tool subscriptions or API costs paid on your behalfFees for completed reports, dashboards, or data transfer services7. Dispute Resolution
If you ever feel that something isn’t right, please contact us at [email protected] before opening a chargeback or external dispute.
Most concerns can be resolved quickly and amicably.8. Governing Law
This policy is governed by the laws of England and Wales, and disputes will be handled under the exclusive jurisdiction of UK courts.

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